Privacy Policy

Numbrawl is a multiplayer maths game made by Loomlight ("we", "us"). You can play it inside Discord as an Activity, or in a web browser. This page explains what information the game uses, why, and for how long. The short version: we use what it takes to show who is in your match, we keep your progress - your level, your characters' levels and the looks you choose - with your Discord account so it is never lost, and there is no advertising, no tracking by anybody else and no cookies.

What we use, and why

• The name you pick. Before you play, you pick the name the other players see, in the lobby, in the standings and in the results. You can change it in Settings whenever you like. Your Discord username and display name are never shown to anybody in the game.
• Your Discord account, when you play in Discord. When you allow it, Discord shares your user ID and basic profile with the game. We use your user ID to know it is you, including to give you your place back if you reconnect. The access token Discord gives the game is used only to look up that ID.
• Your progress, when you play in Discord. To keep your level, experience points, coins, your characters' levels, the looks you choose, the theme you last picked, the themes you have tried and when, your journey saves (each one's difficulty, its stars by level, and when it was made and last played; the people who make Numbrawl can see on their private page how far each account's journey has got), and the name you picked, we store them in our database with your Discord user ID. Every change of experience points or coins is recorded with its reason (the match it came from, or the order a pack was bought in), so your balance can always be accounted for. We keep it for as long as you play, until you ask us to delete it. Guests have no progress kept.
• The days you play, when you play in Discord. Each day you open the game, we note your Discord user ID and username, the day, the first and last time you were seen that day, when each time you had the game open began and ended, how long of it you were in a match, Practice or the journey, and how many matches of each kind, Practice rounds and journey levels you played, so that the people who make Numbrawl can see who played, for how long, whether they came back and which games people enjoy. Only they see it, on a private page; no player is ever shown it. Each day's list, and the times in it, are deleted after 30 days. Your display name is not kept.
• Who played together. When a match with two or more people in it ends, we note its room, whether they came to it in a Discord call, with a room code or through Quick match, who was in it (by Discord user ID or, if you are not signed in, by the random ID your browser made up, and whether you were inside Discord), how many of the room's matches each was in and when the first and the last ended, so that the people who make Numbrawl can see who plays together. It is shown on the same private page and deleted with that day's list, after 30 days.
• When something goes wrong. If the game breaks on your device, a file does not load or a screen does not fit it, the page tells us so that we can fix it: what went wrong, the kind of device and browser, the size of the window, your language, the screen you were on and the last screens and buttons you used, never anything you type. If you are signed in with Discord it says which account (your Discord user ID and username). If signing in with Discord does not work it says why, and if you leave without having played anything it says that too, the same way, so that we can see what got in your way. Only the people who make Numbrawl see it, on the same private page, and it is deleted 30 days after it last happened.
• When you write to us. If you send a message with Feedback on the menu, we keep what you wrote, whether it is a bug or an idea, the name you picked, the kind of device and browser, the size of the window, your language and, if you are signed in with Discord, which account it came from (your Discord user ID and username), so that we can read it and look into it. Only the people who make Numbrawl see it, on the same private page, and it is deleted after 90 days. Please leave out anything private.
• When you play in a browser, or in Discord without signing in. Instead of a Discord account, the game uses the name you pick and a random ID your browser makes up for that tab.
• Your matches. Your progress in a match - how many questions you have answered right, your place, your lives - is shared with the other players in your room while you play. What you type is checked by our server and never shown to anybody else; at the end of a match you alone are shown the questions you got wrong. Matches are not kept once the room closes; only the experience points they paid are, and how many of each kind you played that day, as above.
• Counting players. While the game is open, it tells our server about every half minute that it is, which kind of screen it is on (the menu, a lobby, a match, Practice or the journey) and whether it is inside Discord, and when a Practice round or a journey level was played to the end or the journey was finished, with a random number for that visit. That is how we count how many people are playing at once, and only hourly totals of it are kept. When you play in Discord it also carries your sign in, so that the day's list above has the last time you were there, in Practice or on the journey too.
• Network information. Like any website, our server and hosting providers receive your IP address with each request. We use it only to stop anyone flooding the game with requests, and we do not store it. Our hosting provider may keep its own short-lived technical logs.

What stays on your device

Your settings (sound, digits, number pad, motion, theme), your own statistics, your practice choices, your journey saves, a guest's random ID, the name you picked, a copy of the level, coins and day's challenges the server last gave you - so that the menu can show them while the server wakes - and a note of the room you are in - so that reloading takes you back to it - are kept in your browser's storage. Of these, only the name, the guest ID, the look you chose, the room and, when you play in Discord, the journey saves are ever sent to our server. Clearing the site's data removes them from your device. A guest's journey saves are kept nowhere else. We do not use cookies.

What we do not do

• No advertising, analytics or tracking services from anybody else. What we note ourselves is all listed above.
• No selling, renting or sharing of your information with anyone.
• No payment details: we never see or keep your card or bank information.

Who else is involved

• Discord runs the Activity and carries its traffic. Your use of Discord is covered by Discord's Privacy Policy.
• Xsolla sells packs of coins for us and takes the payment on its own page. To do that we send it your Discord user ID, the name you picked and your country, worked out from your device's time zone and not kept by us (for its prices, tax and ways to pay; you can change it on that page), and it tells us the order number and the pack that was paid for. What you give Xsolla is covered by Xsolla's Privacy Policy.
• Our hosting provider runs the game server and delivers the page.
• Our database provider stores the progress described above.

Children

Numbrawl is for people who are old enough to use Discord under Discord's Terms of Service (at least 13 in most countries). We do not knowingly collect personal information from children under 13.

Your choices

You can ask us for a copy of the progress we keep for your Discord account and the days you played, or for them to be deleted, by writing to the address below; we answer within 30 days. Deleting them cannot be undone. You can also remove Numbrawl from your Discord account at any time under User Settings → Authorized Apps; that stops the game seeing your account, but does not by itself delete your progress.

Changes

If the game starts using information differently, for example if a shop opens, we will update this page and its date before that change goes live.

Contact

Loomlight: loomlight.business@gmail.com